International Airline Resources

ALL NIPPON AIRWAYS CO., LTD.

 

  • Contract of Carriage Terms:

    International

  • Customer Relations Compliant Contact:

    United States:
    1251 Avenue of the Americas
    Suite 820
    New York, NY 10020
    Phone: (212) 840-3700
    Fax: (212) 840-3704
    http://www.ana.co.jp/eng/

    In the alternative:
    1350 Old Bayshore Highway
    Suite 650 Burlingame, CA 94010
    Phone: (650) 762-3300
    Fax: (650) 762-3310
    http://www.ana.co.jp

    2050 W.190th Street
    Suite 100 Torrance, CA 90504   
    Phone: (310) 782-3000
    Fax: (310) 782-3120

    1101, 16th Street,
    NW Suite 400
    Washington, DC 20036
    Phone: (202) 857-5240
    Fax: (202) 857-5250

    Japan:

    Shiodome City Center
    1-5-2 Higashi-Shimbashi
    Minato-ku, Tokyo, 105 7133
    Japan
    Phone: (81) 3-6735-1030
    Fax: (81) 3-6735-1125

  • Officers of the Company:
    Depending on the nature of your complaint you may want to send your letter to the appropriate officer of the company or cc that person on your letter, along with the Department of Transportation and other relevant consumer organizations.

    Yoji, Ohashi: Chairman of the Board
    Hiromichi Toya: Senior Executive Vice President, Corporate Planning, Facilities
    Suguru Omae: Senior Executive Vice President, Operations and Airport Services, Engineering and Maintenance
    Masao Nakano: Executive Vice President, Marketing and Sales/General Manager
    Katsuhiko Kitabayashi: Executive Vice President, International and Regulatory Affairs, Alliance and International Affairs
    Koshichiro Kubo: Executive Vice President, General Administration, Legal Affairs, Public Relations
    Shinichiro Ito: Executive Vice President, Personnel, Employee Relations
    Kenichiro Hamada: Executive Vice President, Operations and Airport Services, In-flight Services
    Shin Nagase: Executive Vice President, Sales Strategy and Marketing
    Mitsuo Morimoto: Executive Vice President, Flight Operations
    Tomohiro Hidema: Executive Vice President, Financial and Accounting
    Seiichiro Hidaka: Senior Vice President, Operations and Airport Services
    Junko Yamauchi: Senior Vice President, In-flight Services
    Osamu Shinobe: Senior Vice President, Marketing and Products
    Shinichi Inoue: Senior Vice President, Flight Operations/General Manager, Flight Training and Standards Center
    Takeshi Asao: Senior Vice President, The Americas
    Yusuke Jikumaru: Senior Vice President/General Manager, Flight Operations

NOTE: This page contains information regarding the above airline from various sources. We do not warrant the accuracy of any of the above information. Use of this information is at your own risk. You should review all applicable statutes and law and/or consult an attorney before taking any legal action.