NORTHWEST
Northwest filed for bankruptcy in September 2005. As of January 2006, Northwest was still in bankruptcy. You should consult an attorney regarding the current status of this carrier and your legal rights regarding filing a claim.
Northwest Airlines Inc., a Minnesota corporation, is a subsidiary of Northwest Airlines Corporation, with its principal place of business located at 2700 Lone Oak Parkway, Eagan, Minnesota 55121.
- Contract of Carriage Terms:
Domestic
Canada
- Contact Information:
Northwest Airlines Corporation
2700 Lone Oak Parkway
Eagan MN 55121 1534
Phone: (612) 726-2111
Fax: (612) 726-7123
www.nwa.com
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Customer Relations Compliant Contact:
Robert Isom
Senior Vice President-Customer Service
7500 Airline Drive
Minneapolis, MN 55450-1101
Phone: (612) 726-2422
Email
In the alternative:
Northwest Airlines Customer Care Department
Kristen Shovlin
Director, Customer Care Department
P.O. Box 1908
Minot, ND 58702
Phone: (701) 420-6282
Fax: (651) 367-8459
Email
- Officers of the Company:
Depending on the nature of your complaint you may want to send your letter to the appropriate officer of the company or cc that person on your letter, along with the Department of Transportation and other relevant consumer organizations.
Douglas M. Steenland: President/Chief Executive Officer
J. Timothy Griffin: Executive Vice President, Marketing and Distribution
Neal Cohen: Executive Vice President/Chief Financial Office
Andrew C. Roberts: Executive Vice President, Operations
Barry P. Simon: Executive Vice President/General Counsel
Kris Bauer: Senior Vice President, Technical Operations
Michael J. Becker: Senior Vice President, Human Resources and Labor Relations
Jim Friedel: President, Northwest Airlines Cargo/Senior Vice President, Pacific
Robert Isom: Senior Vice President, Customer Service
Mary Carroll Linder: Senior Vice President, Corporate and Brand Communications
Timothy J. Rainey: Senior Vice President, Flight Operations and System Operations Control
Kenneth J. Hylander: Vice President, Safety and Engineering/Chief Safety Officer
NOTE: This page contains information regarding the above airline from various sources. We do not warrant the accuracy of any of the above information. Use of this information is at your own risk. You should review all applicable statutes and law and/or consult an attorney before taking any legal action.